My Story

How Heathercroft Osteopaths Became Part of Haslemere

Heathercroft Osteopaths was founded by Ruth Mullender and has been serving the Haslemere community since 1998. With a passion for personalised care and a commitment to helping people move more freely and live more comfortably, we’ve become a trusted local practice for patients of all ages.

Whether you're dealing with day-to-day aches and pains, a sports injury, or ongoing musculoskeletal issues, we’re here to support you every step of the way.

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Ruth Mullender Osteopath Haslemere

Meet Ruth Mullender

An Osteopath with a Passion for Helping People Thrive

Ruth qualified as an osteopath in 1988 from the British School of Osteopathy in London — one of the UK’s most respected osteopathic institutions. While training, she gained early hands-on experience treating a local American football team, sparking her lifelong interest in the treatment and rehabilitation of sports injuries.

Over the years, Ruth has built a broad and deep clinical background, starting with her first practice in Fetcham, Surrey, and part-time work in New Malden. After moving to Haslemere in 1998, she established Heathercroft Osteopaths and became deeply involved in the local community, especially through Haslemere Swimming Club and Haslemere Hockey Club. however you would like to add a sub heading but are looking for ideas

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Specialist Experience

Helping You Stay Activeat Every Stage of Life

Pain and Injury - Osteopath Haslemere
Osteopath Haslemere
Older Adults - Osteopath Haslemere
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Active Lifestyle Osteopath

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Having raised a sporty family, Ruth has developed expertise in managing a wide range of sports-related injuries — from kayaking and rowing to hockey, triathlon, and marathon running. She recently completed additional training focused on the treatment and management of runners, further enhancing her ability to support those training for long-distance events or recovering from overuse injuries.

But her work goes beyond sport. Ruth treats patients across all age groups — from children and teenagers to working adults and older people — with a variety of musculoskeletal concerns, including back pain, joint stiffness, postural problems, and more.

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My Process

Your Journey with Us and What to expect

At Heathercroft Osteopaths, our mission is to help people of all ages move with ease, live free from pain, and feel confident in their bodies. 

Step 1

Get in Touch
Call, email, or use our online contact form to book your first appointment. If you’re unsure whether osteopathy is right for you, we’re happy to chat through your concerns before booking.

Step 2

Initial Consultation & Assessment
Your first appointment includes a full medical history and physical assessment. We’ll talk through your symptoms, lifestyle, and goals to understand what’s going on and how we can help.

Step 3

Personalised Treatment Plan
Based on your assessment, Ruth will explain the findings and recommend a tailored treatment plan. You’ll always be given time to ask questions and decide if you're happy to proceed.

Step 4

Hands-On Treatment
If appropriate, you’ll receive your first treatment during the initial session. Ruth uses a combination of gentle manual techniques, and where needed, therapeutic ultrasound or dry needling.

Step 5

Follow-Up and Support
We’ll book any follow-up sessions needed to support your recovery. Ruth will also offer advice on posture, movement, and simple exercises to help you stay well between visits.

Step 6

Ongoing Care (If Needed)
Some patients benefit from occasional maintenance sessions or support during training, recovery, or life changes. We’ll work with you to find the right balance for your needs.

FAQ

They take a whole body approach to your health and treat a wide range of conditions. They use manual therapy, which includes massage, mobilisation, stretching muscles and relieving tension in the body, to help create the conditions your body needs to heal. An osteopath may also be able to identify whether a pain in one part of your body is caused by a problem somewhere else.

To qualify as an osteopath they must study for at least 4 years, learning about anatomy, physiology, pharmacology, pathology, nutrition, psycology and medical imaging as well as osteopathic technique. Osteopaths must, by law, continue their training after they graduate to keep up to date. Many osteopaths will achieve further qualification to specialise in treating specific patient groups or conditions.

Although some manipulation techniques may occasionally result in an audible click, most people find otheopathy gentle and painless. Because osteoapths take a full medical history and complete a thorough examination before starting treatement, they can ensure they use the most appropriate and safe techniques for each patient.

Osteopaths are regulated by the General Osteopathic Council (GOsC), which works to ensure high standards of care and patient safety are maintained. In the UK it is illegal for anyone to call themselves an osteopath if they are not registered with the GOsC.

Serious adverse effects as a result of osteopathy are very rare, between one and two patients in 100,000 will experience a major adverse event as a result of osteopathic manipulation. Osteopaths take special care to check patients before treatment for existing conditions or symptoms that may indicate it might not be apprpriate to treat a patient.

If you are self-referring, you can usually get an appointment to see an osteopath within 48 hours. Early intervention can promote faster recovery and get you back to health quickly.

NICE guidelines recommend manual therapy, provided by an osteopath, for treatment of low back pain and there are an increasing number of osteopaths employed by the NHS to provide musculoskeletal treatment for patients.

Osteopathy can complement the treatment you receive from other health professionals, including your GP. With your permission, your osteopath can share their notes about your condition and the treatment they have provided with other people to ensure that you get the best possible treatment. They are also able to interpret test results, scans and x-rays that may inform their diagnosis and treatment of your condition.

An Ostoepath can’t treat every condition, but are educated in who might be better able to. They can refer you to a more appropriate health professional and prepare a report on your symptoms and the treatment they provided. If you prefer, you can ask for a copy of your notes to take back to your GP or show to someone else who is treating you.

If you are paying for your own treatment, you can make an appointment with an osteopath without the need for a referral from your doctor. Osteopaths are primary healthcare professionals, which means that, because of their knowledge and the way they take a comprehensive medical history when assessing your health, they can provide treatment to most patients without the need for information from your doctor.